Terms & Conditions

Cancellation Policy

If you need to cancel a reservation at least 48 hours before arrival: No charge 

If you need to cancel a reservation within the 48 hour period before arrival: A charge equivalent to  your first night's stay will be levied at the full, i.e. non-discounted rate. 

Please note: A cancellation will be deemed to have been made either by speaking directly to the owner or a member of her direct family. For those cancellations made via email it will be deemed to be agreed once a response has been sent by the owner.

Non arrival, without cancellation in advance, will be charged for the full cost of the reservation.

Payments

Payment is due on the day of departure and may be made by debit/credit card, cash in Euros only, cheques drawn on a French Bank account in Euros, and ANCV. For corporate customers we are able to discuss alternative methods of payment, this must be agreed in advance by the owner only.

Please note: Should any invoice issued by The Voltaire/Le Voltaire Chambres d'Hotes remain unpaid after the date of departure, we reserve the right to impose interest at the current rate determined by the French government, an administration charge of 10% subject to a minimum fee of 15€, for the first chasing letter. If it still remains unpaid we reserve the right to use legal methods or debt collectors to recover the outstanding debt.

We reserve the right to pre-authorise credit/debit cards, details provided at the time of booking, during the 48hour period before arrival.

No Smoking

In accordance with French law, the inside of the property is a No Smoking area, there is a smoking area available in front of the building. If you contravene these regulations, including leaning out of the window to smoke, we reserve the right to ask you to leave immediately paying the full cost of your scheduled stay as well as for an addtional 3 days to permit us to eliminate the smell of smoke for incoming guests.

 

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Covid-19 Precautions

                                                                               

We follow the current guidance regarding the reduction of the spread of Coronavirus as set out by the French Government and request that our guests do the same. These measures are designed to protect both our visitors and us. 

The Protocols  include the following:

The house is routinely cleaned using antibacterial/antiviral products.

We continue to wear masks and follow the hand washing protocols set out by the government

In each of the bedrooms there is plenty of liquid soap available.

In addition to the normal cleaning routine, each bedroom and bathroom is thoroughly treated with antiviral cleaners including the bedding (mattress, pillows and duvets included) floors, furniture, doors and windows.

We will not be in evidence as much as we normally are, but should you need anything during your stay we will  of course attend to your requirements.

Should you discover that you develop symptoms of Covid-19, please advise us immediately and we will ensure that the Government's protocols are followed to the letter.

We will require you to Check Out at no later than 10.30am and Check In no earlier than 5.00pm, unfortunately there will be no leeway on these times, as we  need additional time to ensure that the cleaning products have time to work properly and we also have sufficient time to carry out all the additional cleaning that is involved. 

We wish to advise you that any guests who chose not to follow the guidelines set out by the government, will be asked to leave and will have to pay the full amount of their booking.

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Privacy Policy

Privacy Policy

Introduction

This website is owned and managed by Joanna Cottrell as the proprietor of “The Voltaire Bed & Breakfast” also known a Le Voltaire Chambres d’Hotes situated in Airvault, France. I am responsible for the collection and processing of any personal information you provide in connection with making a reservation at the above named in accordance with the EU General Data Protection Regulations 2016/679.

By using our websites you are acknowledging that we are potentially processing your personal information and where applicable consenting to such practices as described below.

Personal information we collect

We collect personal information from you when you use one of the following methods to contact us: social media, telephone or e-mail us directly.

The information we collect from you is:

i.                     Your Name

ii.                   A contact telephone number

iii.                  Any preferences you may have regarding room type, this includes bed arrangement, floor level and any dietary requirements you may have.

iv.                 A contact e-mail address

Please note If you send us an unsolicited cv, we will not open any attachments and your e-mail will be deleted immediately without response from us.

Personal information provided by third parties

The 3rd party sources we use are OTAs e.g. The Expedia Group, Booking.com etc. and via our own direct reservation system (provided by Free To Book). We only disseminate the information detailed above, with the sole exception being your address should you fail to arrive or in the event of  a cancellation, without sufficient notice to avoid a cancellation charge, the remainder of the information you provide to remains under their control and is protected by their individual privacy policies.

How we use your personal information

i.                     We store your information in a physical diary, so we are able to register your reservation.

ii.                   We may contact you to confirm a reservation or any details in connection with your reservation.

iii.                  To comply with our legal obligations regarding taxation and any other local jurisdiction regulations that may apply including security issues and the prevention of fraudulent activity.

iv.                  To issue invoices by post, in cases of non-arrival as detailed above.

How long we will keep your personal information

For compliance issues we will maintain your information for no longer than 6 months after our legal obligations expire.

Security of information.

We undertake to implement all measures practicable to ensure the safety and security of your personal information and to make it available only to those directly involved with the running of The Voltaire namely Joanna Cottrell and her family.

Your rights

You have the right at any point to contact us to request details concerning the personal information we hold about you, why we hold such information and who has access to this information. We undertake to respond to any such request within 30 days.

If the information we hold about you is out of date, upon request we will either update or delete the information as appropriate.

You have the right to request that your information held by us is erased. Upon such request we will either delete it or inform you as to why we are unable to comply with such a request, for example a legal obligation on our part.

Sharing your information

We undertake NOT to share your information with any third party other than a regulatory authority, the security forces or when ordered to do so by the courts.

Cookies

We do not use cookies to gather any information from users of this site

Updates

We reserve the right to update these conditions at any time.

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Local Area

 

Local Area

 

Airvault - The village was formed in the 10th century and grew around one of the largest Abbeys for Augustinian monks in the Poitou region. Many of the medieval buildings still remain as well as some fine examples of Poitou architecture.

The Romanesque  Abbey - Church of St Pierre,  was built between the 11th and 13th centuries. Over the years the chuch has been added to and altered, for example the  spire was reconstructed in 2016 after the old one began to display serious signs of wear. However the entrance still has part of the original building visible. Over the door there are sculptures of scallop shells, symbols of the pilgrim route to Santiago de Compostella which is still followed today. 

With a supermarket, boulangeries, 2 chateaux and restaurants, all you need from a rural French village is here, including a small market on Saturday mornings, situated in the Market hall adjacent to the Church. 

There is an underground well, next to the church, that can be visited by borrowing the key from the tourist office, and a museum that is housed in part of the old Abbey - church complex.

On the outskirts of the town is the Pont de Vernay, a 12th century Romanesque bridge that crosses the River Thouet . The Thouet valley, easily accessable from the village, is recognised internationally as having a wide variety of birdlife.  www.avt-tourisme.fr

The village is a popular stop for those cyclists following the recently opened Velo Francette (the route goes from Caen Ouisterham to La Rochelle). We welcome cyclists of all abilities and are able to store your bikes in a  locked garage. 

 

Parthenay - In the Middle Ages Parthenay was a major fortress of the region. Set on a granite promontory, and with around a hundred old half timbered houses it maintains the appeal of a small medieval town. Parthenay has many bars & cafés where you can sit & watch the world go by, together with all the conveniences you'd expect in a modern small town. www.tourisme-gatine.com

 

Thouars Built on a rocky outcrop overlooking the River Thouet and valley. Town centre churches go back to the 11th century with Poitou Romanesque architecture. An impressive castle and a medieval town centre. Thouars has all the businesses and shops you'd expect in a  21st century town, including cafés, banks, supermarkets, restaurants and bars. Friday mornings see one of the largest markets in the area, where you can buy anything from local produce, clothing to chicks and geese.   www.ville-thouars.fr

  

 Bressuire - Dominated by a castle build between the 11th and 15th century and the Dolo river valley.

Bressuire is a fairly compact town where you can while away an hour or two, taking in the tranquil atmosphere, however if you time your visit right you could witness vintage car rallies or even some Highland Games action.

Why not visit the Sculpture Orchard, a public garden displaying sculpture between the apple trees which leads to a pleasant park in the river valley.  

www.ville-bressuire.fr

 

St. Loup Lamairé - A pretty village on the edge of the River Thouet, with 15th and 16th century half timbered houses, a chateau of traditional french architecture including a dungeon where the Black Prince was held captive following the Battle of Poitiers.

The church was rebuilt in the 19th century in the center of the village but if you take the road towards Gourgé you will find the remains of an earlier version, which is unusual in that pretty much only the alter remains with a glass facade.  

The village holds an annual Art Fair in June, with exhibitors from all over the region as well as the opportunity to try yourself. Also there is a Christmas night market with many producers trying to tempt you with their seasonal items.

www.saint-loup-lamaire.fr

Chateau de St Loup        

 

St. Generoux - A small village boasting 2 restaurants offering good value lunches, just a few km from Airvault.  A 13th century medieval bridge crosses the River Thouet. The church built in the 9th and 10th centuries is a good example of primitive Romanesque architecture. www.romanes.com

 Oiron This small village about 17 Km from Airvault is well worth a visit for a couple of reasons, firstly is the Chateau a gift from Louis XIV (the sun king) to his former mistress La Comtesse de Montauspan (featured in the TV show Versailles) now houses an eclectic Art Gallery with both permanent and featured exhibits as well as preserved rooms from when the Chateau was constructed and part of the once magnificent grounds. The second reason to visit are the 2 vinyards both producing quality wines. We can arrange visits and wine tastings at both domains                           

                         

There are many chateaux, churches, abbeys, museums, monuments, gardens, walks, cycle rides etc in the local area. Good places to find information are the local tourist offices or the departments tourism website. www.tourisme-deux-sevres.com www.tourisme-vienne.com

For more information on churches and abbeys try www.romanes.com

We hold details of many of the local attractions and are more than happy to try and help with any further information you may require.   

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